Frequently Asked Questions
How does Ascend work?
Ascend uses gamification principles similar to Duolingo to make Bible study engaging and effective. You get two free lessons daily, earn XP and streaks, unlock badges, and track your progress. The app adapts to your knowledge level and spiritual goals, making learning Scripture fun and addictive.
What's included in the free version?
The free version includes two lessons daily, basic progress tracking, and access to the core gamified learning experience. You can maintain streaks, earn XP, and unlock basic badges without any cost.
What's included in Ascend Pro?
Ascend Pro includes unlimited Bible lessons, no ads, premium-only content, your own phoenix guide and accountability partner, exclusive rewards, and faster growth. Try it free for 7 days, then $9.99/month or $39.99/year.
How do I cancel my subscription?
You can cancel your subscription anytime through your device's settings. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play Store > Menu > Subscriptions. Your access will continue until the end of your current billing period.
Can I use Ascend offline?
Yes! Once you've downloaded lessons, you can study offline. However, you'll need an internet connection to sync your progress and download new content.
How do I reset my progress?
You can reset your progress in the app settings. Go to Profile > Settings > Reset Progress. This will clear your streaks, XP, and lesson progress, allowing you to start fresh.
What denominations does Ascend support?
Ascend is designed to be inclusive and supports various Christian denominations. During setup, you can choose your denomination preference, and the app will tailor content accordingly while maintaining biblical accuracy.
How do I report a bug or error?
If you encounter any issues, please email us at support@ascendbible.com with details about the problem, your device type, and app version. We're committed to providing the best experience possible.