Last Updated: January 2025
Your Privacy Matters: We are committed to protecting your personal information and being transparent about how we use your data to enhance your Bible study experience.
1. Information We Collect
Data Types and Purposes
Account Information
Name, email address, and profile preferences to create and manage your account
Study Progress
Lesson completion, quiz scores, reading streaks to track your spiritual growth
Usage Analytics
App usage patterns, feature interactions to improve the user experience
Device Information
Device type, operating system, app version for technical support
Payment Information
Processed securely through App Store/Google Play (we don't store payment details)
2. How We Use Your Information
We use your personal information to:
- Personalize Your Experience: Customize Bible study plans and recommendations based on your progress and preferences
- Track Your Progress: Monitor your reading streaks, quiz scores, and spiritual growth milestones
- Provide Support: Respond to your questions and provide technical assistance
- Send Notifications: Remind you about daily readings and celebrate your achievements (with your permission)
- Improve Our Service: Analyze usage patterns to enhance features and fix bugs
- Process Payments: Handle subscription billing through secure third-party payment processors
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in these limited circumstances:
- Service Providers: With trusted third-party services that help us operate the app (analytics, cloud storage, customer support)
- Legal Requirements: When required by law or to protect our rights and the safety of our users
- Business Transfers: In the event of a merger or acquisition (with advance notice to users)
- Your Consent: When you explicitly give us permission to share specific information
Community Features: If you participate in leaderboards or community features, some information (like your username and progress) may be visible to other users as you choose.
4. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure hosting infrastructure with reputable cloud providers
- Regular backups to prevent data loss
While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices.
5. Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability
- Request a copy of the personal information we have about you
- Export your Bible study progress and data
Correction and Updates
- Update your account information and preferences
- Correct any inaccurate personal information
Deletion
- Delete your account and associated data
- Request removal of specific information (subject to legal requirements)
Control
- Opt out of marketing communications
- Manage notification preferences
- Control visibility in community features
6. Children's Privacy
Ascend is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.
Parents and guardians who believe their child under 13 has provided us with personal information should contact us immediately.
7. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.
8. Third-Party Services
Ascend may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to third-party services. We encourage you to read the privacy policies of any third-party services you use.
Third-party services we use include:
- App Stores: Apple App Store and Google Play Store for app distribution and payment processing
- Analytics: To understand app usage and improve performance
- Cloud Services: For secure data storage and backup
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We will delete your personal information when:
- You request account deletion
- Your account has been inactive for an extended period
- We are no longer required to retain it for legal or business purposes
Some information may be retained in anonymized form for analytical purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Sending you an email notification
- Providing an in-app notification
Your continued use of Ascend after any changes indicates your acceptance of the updated Privacy Policy.